Wednesday, August 4, 2010

It is always nice to heard customer's expectations have been exceeded

It's been a few months since I installed my new kitchen cabinet doors. I've been meaning to e-mail you guys and thank you for the great job. I do not often feel that my expectations have been exceeded, but in this case they were. The packaging was above and beyond, the shipping was above and beyond, the construction was above and beyond, and the finish was above and beyond. They look great, and it was less expensive to have you guys do them and ship them clear across the United States than to have my local cabinet maker do them. With a jig from Rockler tools, I was able to install the hinges and hang the doors with no problems.

-Chris
Morehead City, NC

1 comment:

Anonymous said...

It is nice to hear back from one's customers far too often a company only hears complaints. Keep the positive praise coming everyone needs a pat on the back once in awhile.